The EU Commission provides an on-line platform for the settlement of disputes (ODR platform). This can be found on the following link: https://ec.europa.eu/consumers/odr/
We are not obligated to participate in an out-of-court settlement procedures by a dispute resolution body and refuse participation.
Our e-mail address is: firstname.lastname@example.org
14 days right of return for private purchase*
Advice on the phone